The Oriental Rug Cleaning Specialists of Raleigh North Carolina for 15 years. The pet urine & odor removal experts.

About Us

Welcome To Rug Resolutions

Oriental rug cleaning Cary, NC

Scot, Lisa & Timmy Neal

A local, family-owned and operated boutique area rug cleaning company. Rug Resolutions is proud to serve Raleigh, Cary, Apex, Wake Forest, Morrisville, Holly Springs, Durham, Chapel Hill, Rocky Mount, Clayton and the surrounding areas.

A Background in Customer Service & Christian Values

At Rug Resolutions, our company philosophy is deeply rooted in Christian values and a commitment to customer service. Our background in customer service combined with our family-owned focus allows us to deliver a higher level of personal attention and customer satisfaction.

Providing Advanced Area Rug Cleaning Services Since 2001

In October 2001, Scot Neal founded A Clean Solution as a carpet cleaning company. The goal was to fill a great need for a company to operate with ethical standards and use safe chemistry and cleaning methods. Shortly after opening for business, Scot discovered a problem in the area rug cleaning industry. Many rug cleaning companies were taking short cuts in their process either not cleaning the rugs effectively or they were using chemicals that were killing the rugs they were supposed to be cleaning and preserving. Scot then opened Rug Resolutions as an area rug cleaning company dedicated to cleaning fine woven textiles. Our operating procedure is to always do what is right for the rug. No cutting corners on bad chemistry or improper cleaning techniques.

Oriental Rug Cleaning Raleigh, NC.

Scot displaying several of the woven treasures he has cleaned.

Years Of Study, Training And System Development

Scot has invested over 10 years in the study of fine woven rugs, their construction and the cleaning & maintenance of fine woven textiles. Through this study, Scot has developed his system of washing rugs. Rug Resolution’s wash system combines old world process with modern technology. This process effectively removes the soils from every fiber of the rug. With 4 cleaning methods to chose from, the rug is matched with the safest cleaning method for maximum soil removal. New chemistry has been developed that is safe for the rug, the environment and for the owners. Rug Resolutions does not use bleach, dichlor, multi rug washtubs or steam extraction (truck mount carpet cleaning) in the process of cleaning fine woven rugs.

Oriental Rug Cleaning Experts.

Scot Neal with Doug Heiferman at an Advanced Rug Cleaning Seminar in New York. Doug is a leading rug cleaning teacher and operates a specialty rug cleaning company in New York.

Rug Resolutions Specializes In The Toughest Soil Conditions!

Scot has become a specialist in 2 of the most problematic cleaning conditions for wool, silk and antique area rugs. The first is pet urine and odor removal. Over 80% of the rugs that come to our workshop have pet urine conditions. Scot has developed a system that is so effective at cleaning every fiber of the rug that he offers a 100% urine & odor removal guarantee. The second is rugs that have dye stability issues. Many things can cause the dyes to become unstable. The most common are improper cleaning, water damage from floods and the use of unstable dyes in the fiber. Through careful use of chemistry and a specialized process, existing dye issues can be corrected and future dye issues can be prevented.

Rug Resolutions specializes in pet urine moral and urine odor removal.

Pet issues are the main reason that rugs come into our shop. Rug Resolutions specializes in pet urine and odor removal.

Fellow Member Of The Academy Of Oriental Rugs

In 2013 Scot was awarded a special privilege. He was invited to be a Fellow Member of the Academy of Oriental Rugs. The Academy Of Oriental Rugs is a very exclusive organization founded by Barry O'Connell, an industry leader and oriental rug expert. The AOR is a very exclusive organization that only accepts the very best rug cleaners. To be eligible for membership, a cleaner must be nominated by their peers in the industry and confirmed by the Senior Members. A nomination means that a cleaner has exhibited expertise in leadership, cleaning practices and knowledge of rugs.

 Academy Of Oriental Rugs.

Scot with Barry O'Connell, the founder of the Academy Of Oriental Rugs.

Restoring Color To Fine Woven Treasures !

In 2016, Scot received specialized training and certification from Chris Howell of Colorful Carpets in the areas of Rug Dyeing, Color Restoration and Color Repair.

Oriental Rug Cleaning, Oriental Rug Color Repair

Scot with certified dye master Chris Howell of Colorful Carpets.

Fall in love with your rugs again!

With free price estimates, superior cleaning services and a commitment to customer satisfaction, Rug Resolutions is Raleigh’s favorite oriental rug cleaning company. Call us today at 919-744-8620!

We Love Rugs