The Oriental Rug Cleaning Specialists of Raleigh North Carolina for 15 years. The pet urine & odor removal experts.
Our turnaround time for cleaning rugs is 2 weeks.
Upon inspection of the rug, we can determine the cause of the odor. For odors such as pet urine, smoke and oily odors, we offer a 100% guarantee odor removal. Some odors are caused by a manufacturing defect involving latex adhesives in tufted rugs. We can not guarantee odor removal on these rugs.
Your rug will be thoroughly inspected to determine its condition and structure. This will tell us which of our cleaning processes will be the best fit for your rug. We have several cleaning processes ranging from our Premuim Super Salon wash to a no water dry cleaning process.
Yes. 80% of the pieces that come to our salon have pet issues. Rug Resolutions has developed a cleaning process that effectively removes the contamination and odor. We offer a 100% odor removal guarantee when our Pet Urine Treatment is purchased.
No. We never use bleach on a rug. All of our cleaning agents are formulated for the specific fiber being cleaned. We have specific cleaning agents for wool, silk, cotton, and synthetics.
No. Every rug that comes to our Salon is individually cleaned using clean fresh water for each rug. Rug Resolutions does not use or recommend Multi-Rug washtubs (Turkish Baths) that have the water changed once per week and use harmful chemicals such as bleach or dichlor to try and prevent cross contamination.
Wool and silk are food sources for moths. Moths look for areas that are dark and undisturbed. This means that rugs that are rolled up in storage or under furniture are more suseptable to moth damage. Moths are also attracted to dirty rugs especially rugs that have pet urine in them. If rugs are not treated with moth repellant, moths can very quickly cause considerable damage to fine woven treasures. Moth repellant is very cheap insurance that will prevent very expensive repairs.
Yes. Rug Resolutions has a fiber infusion treatment that replentishes the nutrients in tired and dry wool fibers. Colors will be more vibrant and the soft hand will be returned.
Yes. Protectors penetrate and coat the rug fibers. This makes soil removal much easier and most spills can simply be wiped away. Fiber protector is cheap insurance that will prevent expensive stain removal from wool and silk fibers.
Yes. Our custom rug pads help to keep rugs in place on hard surfaces. They also provide cushion for the rug. This will extend the life of the rug and prevent premature wear on the fibers.
Yes. We offer pickup and delivery in some areas. Contact us for details.
Yes. When you arive at our Salon, we will happily unload your rugs for you. We will also load your rugs when they are picked up after cleaning.