Thank you for reaching out to the Rug Resolutions rug cleaning team. Your contact details and information have been sent to us via email and a member of our team will get in touch with you shortly. Please be advised that we normally check email three times per day: 8 a.m., 12 Noon and 4 p.m. If you have an emergency situation, please call us at (919) 744-8620. Thank you and we look forward to the opportunity to work with you!